Downloads

always up to date

You can find more information about our products, data sheets, legal conditions here under the respective downloads.

 

Download our catalog and price list for offline viewing.

 


The latest updates of our software-based devices are also available here at a glance.

 

Catalogs

You can download the latest Philippi catalogs here.

Catalog N°20

Catalog Update 2024

Pricelist 2025

Balmar Catalog

Selection catalog for 2025

Balmar Pricelist

Manuals

The current operating instructions can be found under the heading "Products" for the respective product. If you need operating instructions for older products, please contact us by email.
For a first overview you will find the german version listet below

Firmware

In case you are not satisfied with the current functionality, a firmware update may help. Please contact us by e-mail which components you currently have in use, specifying the exact model name and serial number. Then we will send you the appropriate updates tailored to your needs.

Warranty / Repair

Here you can find information about our guarantee conditions.

All philippi products are repaired quickly and inexpensively in our repair center. Within the 24-month guarantee period, the devices will be repaired free of charge if there is a material or manufacturing defect.

Please note that your warranty claim will expire:

  • if you are not using your device as intended
  • if you open your device within the warranty period to carry out a self-repair

Repair process:

1. Contact our technical department by e-mail or by phone

2. Fill out the Online repair order, for this we need the following from you Information:

  • Your contact details
  • Your device details
  • Your warranty details
  • A detailed error description
3. Print out the repair documents and send them to us with the defective device. Pack the device securely for transport and enclose the repair order. For returns from third countries (Switzerland, Norway,…) please contact us in advance by phone to clarify the customs formalities.